Terms & Conditions

  • Customers must provide full and accurate information in the order form.


  • All credit card payments must be authorized online. In the event of non-authorization of any credit card, Kiian Silver is not responsible for all or part failure of non-acceptance and non-authorization of such credit cards.


  • We will inform you at the earliest in case any order cannot be processed. In that case we will refund the money in the same way we had received it.


  • Customers must understand the processing and shipping time may vary depending on the availability of the product.
  • While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the item.


  • Kiian Silver assures you best quality control and inspection standards.


  • We usually ship through USPS or FedEx. However in case of any damage during the transit, Kiian Silver takes full responsibility and will exchange the product within the earliest possible timeframe. We request you not to accept and or open any packages at all in case they appear to be tampered/damaged box.